Help & FAQs

For any alterations or cancellations to your order, kindly reach out to us promptly via email at vintagesingerparts@gmail.com. Our team will strive to accommodate your requests within the limited time frame. Please note that orders are typically readied for dispatch shortly after placement.

🕒 In case you require immediate assistance, our customer support team is available for live chat between 8 am and 5 pm Eastern Time. We are here to assist you with any queries or modifications you may need.

Thank you for choosing Central Michigan Sewing Supplies! We’re here to assist you with all your sewing machine parts needs. Please note that we are currently unable to accept orders over the phone or provide parts assistance via phone. However, we encourage you to reach out to us through email or our live chat during our business hours:

• Email: vintagesingerparts@gmail.com
• Live Chat Hours: 8:00 AM to 5:00 PM Eastern Time

Feel free to explore our website for high-quality sewing machine parts and accessories. We appreciate your visit!

Most orders are processed and shipped within 24 hours or 1 to 2 business days. Our team is working hard to ensure your items are on their way to you swiftly. Should you have any questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our top priority!

Thank you for reaching out. We understand the importance of having the parts you need readily available. Rest assured, if a part is showing in stock, it is ready to ship. In rare cases where we run out of stock, we typically restock within 2 to 3 days for most items.

We currently ship to the United States, Canada, Australia. To enquire about shipping to a different destination, please contact us.

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

We accept returns within 30 days of purchase if the part is unused and in its original condition. Please refer to our easy return policy for more details.

Return Policy

Thank you for reaching out about your return.

To ensure a smooth process, please send all returns via USPS to the following address:

Sewing Machine Depot
126 Corporation Way
Unit G
Venice Florida 34285

We appreciate your understanding and cooperation. Should you have any further questions or need assistance, feel free to contact us.

Refunds are processed within 7 days from when we receive the item(s).